WorkFlows

AI-integrated process automation platform for the
insurance industry.

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InFlow

AI-integrated process automation platform for the
insurance industry.

Get in touch

Workflow Management

AI-Powered Efficiency for Insurance Workflows

Streamline repetitive and manual tasks by automating orchestrated workflows.

Submission Automation

Bind more business with automated submission intake, where
InFlow extracts, validates, and processes submission data,
transforming emails and insurance forms into quotes within
minutes.

Faster Turnaround

Accelerate time-to-quote and win more business by quickly turning broker and customer requests into quotes.

Priority Allocation

Process more submissions by automating intake and rule-based prioritization.

Underwriting Rules

Categorize risks using configurable rules to focus on in-appetite cases while automating clearance for standard risks.

Claims FNOL Automation

Claims resolution starts with a seamless First Notice of Loss
(FNOL). InFlow automates FNOL intake, classification, and
triaging, reducing errors and minimizing delays.

Rule-based automation

Reduce manual intervention and third-party administrator (TPA) involvement in low-value claims using AI-driven automation.

Conversation

Keep customers, adjusters, and brokers informed with instant alerts on claim status and required documents.

Omni-channel in-take

Accept and process FNOL submissions from multiple sources, including web portals, mobile apps, chatbots, and emails.

Case for Insurance-Specific
Automation

Why do horizontal automation platforms fall short for the
insurance industry? Insillion’s Chief Product Officer, Sai,
explains the unique demands of insurance processes
and why they need a platform that understands them natively.

Enhanced Underwriting

Best of both worlds:
Underwriting & Automation

Combine underwriting expertise with AI-driven automation
for faster and more accurate underwriting outcomes.

In-Take

AI-powered data extraction to contextualize data from emails, spreadsheets, and PDFs.

Review

Validate in-take accuracy with human-in-loop.

Triage

Prioritize cases based on customizable rules to focus on high-value cases, instead of a first-in, first-out approach.

Rules

Enforce rules to trigger straight-through processing or underwriter review, for submissions and claims.

Business Orchestration and Automation

Workflow Automation Designed for Insurance

InFlow bridges gaps in existing processes, to reduce turnaround times for submissions and claims FNOL.

Channels

Accept submissions and FNOL via email,
portals, or API integrations.

Multi-Language & Format Support

Extract data from PDFs, PNGs, JPGs, and other
formats in multiple languages.

Bulk imports

Automate bulk submission processing with
configurable triggers.​

Notifications

Notify agents, brokers, and customers of
additional document requirements and status
updates.

Flexible Rules Engine

Underwriters can modify underwriting
conditions independently with IT oversight.

Customizable Turnaround Times (TAT)

Set automated escalation rules based on
product type and underwriting needs.
Faster turnaround

Automation to Help Insurers Focus on What Counts

AI-driven automation to enhance the insurance experience across the entire value chain.

For Customers & Distribution Partners

Deliver faster turnaround and smoother
processes for loyal clients and partners.

For Underwriters

Improve underwriting experience and speed
by eliminating repetitive tasks, allowing
underwriters to concentrate on risk
assessment.

For IT teams

Keep your systems intact while layering Inflow
on top of what you already use; work with
existing data models or BYOD (Bring Your Own
Data) models.

Perspectives on Insurance Automation

What do MGAs & Carriers need to know about introducing AI into their workflows?
Our team shares practical insights on applying automation to core insurance processes.

Automating Submissions

Read about how this document intensive workflow can be automated to result in faster quote to bind.

Optimizing Claims FNOL

Learn how FNOL can be automated to provide immediate response and support, while including a human touch where it counts. 

Frequently Asked
Questions

Questions you might ask about our products and
services.

How to automate claims triage in digital insurance systems?

Insurers and MGAs can automate claims triage by using an insurance process automation platform. For example, a system like InFlow can automatically organize and assign incoming claims based on predefined priorities.

Insurance claims automation software streamlines the FNOL process. A platform like Insillion uses Intelligent Document Processing to automate claim intake. This technology reduces the time underwriters spend on manual data entry and helps provide customers with faster, more consistent updates.

Insurance process automation platforms greatly improve communication. Systems like Insillion send automated notifications at every stage of a claim. This keeps policyholders and distribution partners informed about the claim’s progress.

Intelligent Document Processing (IDP) is the most effective way to automate claims intake documents. This allows insurers and MGAs to use AI to extract data from documents, which helps contextualize information and triage cases for optimal handling.

Several platforms provide configurable insurance workflows. InFlow by Insillion, for instance, offers customizable automation for processes like submission intake and claims FNOL handling.

You can find intelligent document processing for insurance claims from insurance workflow automation providers like Insillion. P&C carriers and MGAs work with these providers instead of building an IDP solution from scratch. This approach allows them to use automation services that have already developed insurance-specific workflows and understand the details of these processes.