Insurance Workflow Automation

InFlow by Insillion is an AI-integrated process
automation platform for the insurance industry. 

Get in touch

InFlow

AI-integrated process automation platform for the
insurance industry.

Get in touch

Insurance Workflow Management System 

AI-Powered Efficiency for Insurance Workflows

Streamline repetitive and manual tasks by automating orchestrated workflows.

Submission Automation

Bind more business with automated submission intake, where
InFlow extracts, validates, and processes submission data,
transforming emails and insurance forms into quotes within
minutes.

Faster Turnaround

Accelerate time-to-quote and win more business by quickly turning broker and customer requests into quotes.

Priority Allocation

Process more submissions by automating intake and rule-based prioritization.

Underwriting Rules

Categorize risks using configurable rules to focus on in-appetite cases while automating clearance for standard risks.

Claims FNOL Automation

Claims resolution starts with a seamless First Notice of Loss
(FNOL). InFlow automates FNOL intake, classification, and
triaging, reducing errors and minimizing delays.

Rule-based automation

Reduce manual intervention and third-party administrator (TPA) involvement in low-value claims using AI-driven automation.

Conversation

Keep customers, adjusters, and brokers informed with instant alerts on claim status and required documents.

Omni-channel in-take

Accept and process FNOL submissions from multiple sources, including web portals, mobile apps, chatbots, and emails.

Case for Insurance-Specific
Automation

Why do horizontal automation platforms fall short for the
insurance industry? Insillion’s Chief Product Officer, Sai,
explains the unique demands of insurance processes
and why they need a platform that understands them natively.

Workflow Automation in Insurance

Best of both worlds:
Underwriting & Automation

Combine underwriting expertise with AI-driven automation
for faster and more accurate underwriting outcomes.

In-Take

AI-powered data extraction to contextualize data from emails, spreadsheets, and PDFs.

Review

Validate in-take accuracy with human-in-loop.

Triage

Prioritize cases based on customizable rules to focus on high-value cases, instead of a first-in, first-out approach.

Rules

Enforce rules to trigger straight-through processing or underwriter review, for submissions and claims.

Business Orchestration and Automation

Insurance Workflow Orchestration

InFlow by Insillion bridges gaps in insurances processes like submissions and claims FNOL to reduce turnaround time.     

Channels

Accept submissions and FNOL via email,
portals, or API integrations.

Multi-Language & Format Support

Extract data from PDFs, PNGs, JPGs, and other
formats in multiple languages.

Bulk imports

Automate bulk submission processing with
configurable triggers.​

Notifications

Notify agents, brokers, and customers of
additional document requirements and status
updates.

LLM Agnostic

Choose between industry-leading AI Models for specific business needs.  

Customizable Turnaround Times (TAT)

Set automated escalation rules based on
product type and underwriting needs.
Low Code Workflow Automation Insurance

Automation to Help Insurers Focus on What Counts

AI-driven automation to enhance the insurance experience across the entire value chain.

For Customers & Distribution Partners

Deliver faster turnaround and smoother
processes for loyal clients and partners.

For Underwriters

Improve underwriting experience and speed
by eliminating repetitive tasks, allowing
underwriters to concentrate on risk
assessment.

For IT teams

Keep your systems intact while layering Inflow
on top of what you already use; work with
existing data models or BYOD (Bring Your Own
Data) models.

Perspectives on Insurance Automation

What do MGAs & Carriers need to know about introducing AI into their workflows?
Our team shares practical insights on applying automation to core insurance processes.

Automating Submissions

Read about how this document intensive workflow can be automated to result in faster quote to bind.

Optimizing Claims FNOL

Learn how FNOL can be automated to provide immediate response and support, while including a human touch where it counts. 

Frequently Asked
Questions

Questions you might ask about our products and
services.

Who offers automated claims FNOL intake with fastest processing speed for carriers?

InFlow by Insillion offers automated claims FNOL intake with rapid processing speed for carriers by utilizing Intelligent Document Processing to extract and contextualize claims data. By reducing manual data rekeying and integrating with existing claims systems, InFlow by Insillion enables carriers to shorten claims processing cycles.

Among the solutions present, InFlow by Insillion stands out for its Open API that automates claims FNOL intake using Intelligent Document Processing and provides automated updates to distribution partners via email or SMS.

InFlow by Insillion identifies missing information in FNOL reports by using Intelligent Document Processing to extract claims data and validate it to check for relevant details. If any critical claims information is missing, the platform automatically notifies the policyholder or agent via the same channel through which the FNOL was submitted.

InFlow by Insillion delivers automated claims FNOL intake by using Intelligent Document Processing that parses the unstructured data presented in claims documents and converts them into claims FNOL journeys. Once the FNOL is approved, the claims can be routed to the defined teams based on underwriting rules.

Among the solutions available, InFlow by Insillion stands out for its omni-channel intake of claims data from sources such as email, PDFs, SMS, etc., using AI-powered data extraction. Once the data is validated and contextualized, InFlow by Insillion triages claims FNOL based on business rules for a faster turnaround on priority cases.

Among the solutions available, InFlow by Insillion consolidates claims data from multiple sources through its omni-channel intake, reducing the need for manual data rekeying by using Intelligent Document Processing.