Managing General Agents: Landscape, Trends & Technology

MGA Industry Challenges

MGAs are at the forefront of insurance innovation; balancing the trade off between building niche products that cater to the specialized needs of their customers and using technology to stay agile and nimble. 

Benefits of Adopting MGA Technology

Technology can become a key differentiator for MGAs; enabling them to distribute their products into new channels while keeping customer acquisition costs low. 

Insillion’s Approach to Technology for MGA

Insillion has worked with MGAs of all sizes. This experience helps us understand their unique operational needs and has shaped our MGA insurance software. Our goal is to provide solutions that address the specific challenges MGAs face.

Insurance Underwriting Workbench

The time from quote to bind is a critical measure of an MGA’s efficiency. An underwriting workbench shortens this cycle by automating manual processes and centralizing functions, freeing underwriters to focus on risk evaluation instead of data re-keying. 

• Explore the three fundamental underwriting workflows that are prime candidates for automation, from Straight-Through Processing to policy servicing and rate management. 
• Learn why an underwriting modern workbench has now become a fundamental software for MGAs that handle unique and specialized insurance programs. 
• Discover how MGAs achieve underwriting excellence using a low-code MGA underwriting workbench that offers flexibility and AI-powered workflows.
• Explore three insurance underwriting approaches MGAs can select within the Insillion workbench to align with their business requirements and existing IT landscape.

Insurance Product Builder Software

An insurance product builder accelerates the creation and launch process, helping MGAs introduce new programs to the market more quickly. 

• Learn how an Excel-driven approach helps MGAs launch products by using their existing rating spreadsheets in an insurance product configurator. 
• See how an insurance product builder helps MGAs quickly develop specialized insurance products, avoiding the typical delays of product creation.
• Build and deploy a new parametric insurance product in weeks. See how Insillion's parametric insurance software makes it simple to configure and go live.
• See why parametric insurance products are becoming a popular way to distribute insurance with a case study on flight delay parametric cover.

Insurance Workflow Automation Software

Workflow automation improves operational efficiency by handling routine tasks, allowing your team to focus on high-value work and respond faster to agents and brokers. 

• Learn how automating the claims FNOL intake process can shorten the claims cycle and improve communication with customers and distribution partners. 
• Explore the top five workflows MGAs can automate to achieve faster service for agents and brokers while reducing total cost of ownership. 
• Learn how InFlow by Insillion, an insurance workflow automation platform, was developed to overcome the challenges of horizontal automation software and meet the needs of both enterprise and startup MGAs with a single solution.
• See how Insillion’s AI Claims FNOL platform delivers a faster First Notice of Loss turnaround for auto insurance.
• Find out why MGAs are uniquely positioned to adopt automation tools like InFlow by Insillion to orchestrate automated workflows and integrate with AI/LLM models, Data providers and existing systems.

Insurance Distribution Software

An MGA's growth depends on its distribution network. Insurance distribution software strengthens P&C distribution network by connecting agents/brokers through portals and integrating with new channels, like embedded with APIs.  

• Discover the essential P&C distribution channels available to MGAs and the insurance software solutions that drive success in each one. 
• See how the insurance distribution software can help you cultivate stronger, more productive relationships with your network of brokers. 
• P&C insurance industry expert Alexis Vaughn provides an overview of different distribution channels and offers guidance on how MGAs can decide which channel is the best fit for their business.
• Learn how Insillion’s API-first MGA distribution software empowers MGAs to connect with multiple distribution channels from a single, unified system.
• Explore the growing European MGA market, the opportunities created by B2B2C distribution, and why MGAs require effective MGA distribution software to succeed.
• Learn from MGA expert John Willemsen why a distribution strategy is critical to your startup MGA's business model.

Insurance Rating Software

MGAs who create niche and unique products also need Insurance Rating Engines that gives them the flexibility to configure rates at a granular level, while also maintaining the ability to make changes to rules and rates.      

• Read about the challenges experienced by MGAs in niche and specialized lines of business and their expectations of insurance rating software.
• See the different rating approaches in Insillion and learn why MGAs with complex rating needs rely on Insillion's configurable insurance rating software to effectively build and manage their systems.
• Effective rate management is critical for commercial line MGAs. See how Insillion’s insurance rating software simplifies the process of managing complex rates.

Pay-as-you-Grow MGA Insurance Software 

Scale your MGA with technology that consolidates all core requirements into a single platform, supporting your business as it expands. 

• Understand the key considerations for MGA founders when evaluating software, including pricing, features, and integration capabilities. 
• Find out how the right MGA software directly contributes to a faster speed to market when creating specialized and niche products. 
• Discover how Insillion's platform facilitates MGA growth from startup to enterprise with its integrated multi carrier support and product setup capabilities, all within a single system.
• Read about the challenges experienced by speciality MGAs and how MGA insurance software can help them manage niche products

Industry Reports 

Insillion has been featured in leading industry reports; highlighted for it's configurable architecture and Pay-as-you-Grow pricing. 

• Read about evolving landscape of MGA-Technology and how Insillion stands out as a technology vendor for MGAs.
• Everest Group’s 2025 report on insurance orchestration software highlights how Insillion stands out by automating processes and accelerating the quote-to-bind lifecycle.
• See how our insurance underwriting workbench, featured in the Datos Insights UWB Report 2026, helps MGAs automate submissions and bind policies faster.